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Founded in 1853 in Hartford, CT, Aetna is committed to provide individuals, healthcare professionals and others with innovative benefits products and services. It is a well established company that serves around 46 million customers.
Now the company is a subsidiary company of CVS health Corporation. CVS Health Corp. acquired Aetna in 2018 and is now currently operating the company. Aetna is the third-largest health insurance company in terms of revenue as the total revenue of the company is $60.60. Most of its members are employers and its employees from the private sector market. The company has removed itself in 2015 from all Affordable Care Act marketplaces because of the financial loss in revenue. The company is working hard toward a single vision, to provide improved access to quality health care services for all Americans. The company’s name was inspired by an 11,000 foot volcano on the eastern shores of Sicily, Mt. Etna, which was the most active volcano in Europe. Aetna has a large selection of insurance plans, as right from family and individual plans to Medicare, Medigap and Medicaid, Aetna also have variety of private insurance plans along with vision and dental insurance.
Types of Plans Offered
Aetna offers a large variety of insurance plans., as right from family and individual plans, to children’s health insurance program and from from Medicare plans to Health Savings Account plans, the company provides several benefits through their plans. Covered services on medical plans offered by Aetna include preventive medical care, immunizations, and even some hospitalization cases. Coverage level and cost-sharing specifics of Aetna differ by plan to plan. In health insurance plans offered by Aetna prescription drug coverage is included with some plans and in some cases it may required to be purchased separately. Individuals looking for health insurance plans from Aetna need to provide some personal information about their medical situation, to get an estimate on premium amount and to know about the plan in which one would qualify. Aetna offers a wide variety of plans and some of the main types of health plans it offers include:
Medicare
Long-term and short-term plans
Children’s Health Insurance Program
Medicaid
Medigap (Medicare supplement insurance)
Health Maintenance Organization plans (HMO)
Preferred Provider Organization plans (PPO)
Health Savings Account (HSA)-compatible plans
Network-only plans
Indemnity plans
Retiree plans
Aetna’s large range of health insurance offerings makes it easy for U.S. residents to find the health plan exactly as per their choice and budget. Besides health insurance plans, Aetna also offers dental and vision insurance. Though, dental insurance of Aetna is not available throughout the U.S and is available only in Delaware, Alaska, Arizona, Illinois, and Pennsylvania. Residents of these U.S states can receive coverage for preventative care like cleanings, restorative work like fillings, and even major procedures like getting crowns. Aetna’s vision plans benefits usually include coverage for contacts or glasses and eye exams and the company also offers stand-alone vision plans.
Vital Facts Related to the Company
The company’s network stretches across the U.S.
Around 1.2 million health care professionals are associated with the company.
The company has a contract with over 700,000 primary care doctors and specialists and over 5,700 hospitals.
Aetna offers diverse range of insurance plans like dental, vision, life and disability insurance.
Aetna is also known to have one of the US’s biggest networks of doctors and hospitals, so the residents have a wide selection of doctors and primary care physicians.
State Availability
Aetna’s health insurance plans are not available in each and every state of the U.S but these plans are only available in certain states like Alaska, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Maine, Michigan, Nevada, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, and West Virginia. The dental plans offered by the company are available only in Delaware, Alaska, Arizona, Illinois, and Pennsylvania.
Customer Service
Aetna is leading health insurance company of U.S. that is known for its exemplary customer service. The company’s representatives are available to customers through phone, email, mail, and even social media. Health insurance members associated with the company have a specific member phone line to call that is available 24/7. The company also has a virtual nurse available for patients so that patients at any hour of the day can go online to ask their questions and queries. This option provides more convenience to people associated with the company, as they can easily track a doctor outside the business hours. Even the company’s website is quite informative and easy-to-navigate.
The Bottom Line
Aetna is a leading and highly acknowledged health insurance provider in U.S that is not only known for wide variety of healthcare plans but also for its extra-ordinary customer service. U.S residents who are looking to purchase health insurance plans like Medicare, Medicaid or Medigap will find some really good options from Aetna. The company holds a long history and a great number of member resources so people are certain to find a plan that well meets their needs. The states in which Aetna company is operational, the residents of that state will surely find some good health plans options.
